To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Shipping & Returns

Dispatch time

Orders are usually dispatched within 1–3 business days.

Delivery

We ship with Nova Post and UkrPoshta. Delivery times depend on the destination and selected shipping method.

Returns

Returns are accepted within 14 days of receiving your order.

When Will My Order Ship?

Once your shipment has been created, a tracking number will appear in your account and can be used to follow the delivery.

Orders containing backordered items may require additional processing time.

Delivery Information

Estimated delivery times depend on the destination and shipping service.

International orders may be subject to customs duties and import taxes. These charges are not included in the order total unless stated otherwise.

If you have any further questions

Contact us

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    CONTACT INFORMATION

    “Trade firm” LLC
    9B Sevastopolska str., Kropyvnytskiy, Kirovohrad region, Ukraine, 25026

    +380 (98) 634-23-77

    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.